Frequently asked questions

Good to knowbefore you go.

Straightforward answers about accounts, rides, requests, verification, fares, availability, and using UpDown.

What is UpDown?

UpDown is a community carpooling app that helps people find or offer shared rides. Riders can search for journeys and request seats, while drivers can publish trips and review requests.

How do I find a ride?

Enter your pickup, destination, travel date, time, and number of seats. Explore suitable results in list or map view and request a seat on the journey you prefer.

How do I offer a ride?

Add a vehicle to your profile, enter the route and schedule, choose the available seats, and provide the requested trip details. Once published, you can review incoming passenger requests.

Can I create a recurring ride?

Yes. When offering a ride, you can select repeating days and an end date for journeys you make regularly.

How do I sign in?

UpDown uses phone-number access. Enter your number and use the OTP sent to that phone to continue. Never share an OTP with another user.

Does UpDown verify every user?

No. UpDown includes profile and verification options such as phone and work-email flows. A person may not have completed every available check, and a verification status is not a guarantee of future conduct.

Does UpDown set or collect the fare?

The App includes split-fare information for offered rides. A more detailed explanation will be published after the operating and payment model is legally confirmed.

Is a ride always available?

No. Availability depends on journeys published by community members. Search the App for the latest options on your route.

Which locations does UpDown support?

The current public positioning is focused on Madhya Pradesh, but exact launch cities and routes still require confirmation. Check the App for current availability.

Is UpDown available in Hindi?

The App includes Hindi and English language selection.

How can I contact UpDown?

Visit the Contact page. The monitored support and privacy contact details will be added there before public launch.

Your next shared journey can start here

Find a ride that fits your plans or offer your empty seats to people travelling your way.

Get the UpDown app